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HP Jetdirect External USB Compatibility

There have been some questions from customers about the compatibility of printers and the HP Jetdirect External Print Server Products. This white paper addresses those questions and provides a list of supported printers with the USB External Print Servers.
Over the years, many things have changed regarding external print servers and printers they connect to. In the past, an external print server was the only way to place these printers on a network. In contrast, many printers today come with their own embedded networking and the USB port is used almost exclusively for direct connection to PCs. As a result, some printers have implemented cost effective USB modes that are very difficult for an external print server to support on the network.

Current Support Strategy
HP has four external USB products:

The 175x supports USB 1.1 and USB 1.1 does not include Hi-Speed. USB 2.0 added Hi-Speed and is fully backward compatible with USB 1.1 in Full-Speed. As a result, some of the newer USB printers cannot be supported. Its eventual replacement is currently available as the en1700, an upgradeable solution that supports Hi-Speed USB and also supports IPv6. The ew2400 and the en3700 which are USB 2.0 Hi-Speed will remain on the CPL for a while as they are respectively HP’s wireless value line external print server and HP’s full featured external print
server.

Scanning on AIO and MFP’s
The HP Jetdirect External print servers do not support scanning on Laserjet MFP’s. They are currently a print only solution. The 175x, ew2400, and en3700 supported scanning through the embedded web server for the Laserjet AIO’s and Officejet Pro’s. Many devices have their own networking scanning software and no longer rely on HP JetDirects web scan capability and in many cases no longer support it. As a result, the web scanning capability has been removed from the en1700.
Supported Printer lists
Due to various product limitations, not all USB external print servers support the same set of printers. In this section, I will break down the supported printers for each HP USB Jetdirect print server. As always, be sure your firmware on both the printer and print server is at the latest available version.

hp-jetdirect-en1700

HP Jetdirect en1700
Supported with these USB network-capable HP printers, AIO’s, and MFP’s:
HP Business Inkjet 2300, 2600, 2800, and 3000;
HP Color LaserJet CP1515, CP1518, CP2025, CP3505, CP3525, CP4005, CP6015, 2500, 2550, 2600, 2605, 2700, 3000, 3600, 3700, 3800, 4610, 4650, 4700, 5550, 2820mfp, and 2840mfp;
HP Designjet Z2100, Z3100, 30, 70, 90, 110+, 130, 500, 510, 800, and 820mfp;
HP Deskjet 5550, 5650, 6940, 6980, and 9800 series;
HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4015, P4515, 1015, 1022, 1160,1200, 1300, 1320, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3052, 3055, 3300, 3380, 3390, 3392, 4240, 4250, 4350, and 5200 series;
HP Officejet Pro K550, K850, K5300, K5400 and 8000
Print and Windows based scanning:
HP Color LaserJet CM1015mfp and CM1017mfp

Print only:
HP Color LaserJet CM3530mfp, CM4730mfp, CM6030mfp, CM6040mfp, 4730mfp;
HP LaserJet M3027mfp, M3035mfp, M4345mfp, M5025mfp, M5035mfp, M9040mfp, M9050mfp,3050, and 3050z;
HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100 series

hp-jetdirect-en3700

HP Jetdirect en3700
Supported with these USB network-capable HP printers:
HP Business Inkjet 1000, 1100, 1200, 2280, 2300, 2600, 2800, 3000;
HP Color Inkjet cp1160 and cp1700;
HP Color LaserJet CP1515, CP1518, CP3505, CP3525, CP4005, CP6015, 1500, 2500, 2550, 2605,
2700, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650, 4700, 5550 series;
HP Designjet 30, 70, 90, 110+, 130, 500, 800, and 820mfp;
HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680,
and 9800 series;
HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4105, P4514, 1015, 1022, 1150,
1160, 1200, 1300, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3052, 3055, 3200,
3300, 3380, 3390, 3392, 4240, 4250, 4350, and 5200 series;
HP Officejet D, G series, K80/K80xi, and 9100 series;
HP Officejet Pro K550, K850, K5300, K5400, K8600, L7300, L7500, L7600, L7700, 8000, and
8500
Also works with these USB network-capable HP printers:
HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*,
CM6040mfp*, 4730mfp*, 9500mfp*;
HP Deskjet 895 Cse/Cxi;
HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*,
M9050mfp*,3050*;
HP Officejet 6100 series*;
HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series;
HP PSC 2110*, 2210*, 2400*, 7350, and 7550 All-in-One
* printing only; no webscan
** except HP Photosmart 7200 series

hp-jetdirect-ew2400
HP Jetdirect ew2400
Supported with these USB network-capable HP printers:
HP Business Inkjet 1000, 1100, 1200, 2280, 2300, 2600, 2800, 3000;
HP Color Inkjet cp1160 and cp1700;
HP Color LaserJet CP1515, CP1518, CP3505, CP3525, CP4005, CP6015, 1500, 2500, 2550, 2605,
2700, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650, 4700, 5550 series;
HP Designjet 30, 70, 90, 110+, 130, 500, 510, 800, and 820mfp;
HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680,
and 9800 series;
HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4015, P4515, 1015, 1022, 1150,
1160, 1200, 1300, 2200, 2300, 2410, 2420, 2430, 3015, 3020, 3030, 3052, 3055, 3200,
3300, 3380, 3390, 3392, 4240, 4250, 4350, and 5200 series;
HP Officejet D, G series, K80/K80xi, and 9100 series;
HP Officejet Pro K550, K850, K5300, K5400, K8600, L7300, L7500, L7600, L7700, 8000, and
8500
Also works with these USB network-capable HP printers:
HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*,
CM6040mfp*, 4730mfp*, 9500mfp*;HP Deskjet 895 Cse/Cxi;
HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*,
M9050mfp*, 3050*;
HP Officejet 6100 series*;
HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series;
HP PSC 2110*, 2210*, 2400*, 7350, and 7550 All-in-One;
HP CM 8060 Color MFP with Edgeline Technology*
* printing only; no webscan
** except HP Photosmart 7200 series

hpjetdirect175x

HP Jetdirect 175x
Supported with these USB network-capable HP peripherals:
HP Business Inkjet 1000, 1100, 1200, 2280, 2300, 2600, 2800, 3000;
HP Color Inkjet cp1160 and cp1700;
HP Color LaserJet CP4005, 1500, 2500, 2550, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650,
4700, and 5550 series;
HP Designjet 30, 70, 90, 110+, 130, 500, and 800;
HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680,
and 9800 series;
HP LaserJet 1015, 1022, 1150, 1160, 1200, 1300, 2200, 2300, 2410, 2420, 2430, 3015,
3020, 3030, 3200, 3300, 3380, 4240, 4250, 4350, and 5200 series;
HP Officejet D, G series, K80/K80xi, and 9100 series;
HP Officejet Pro K550, K850, K5300, K5400, L7300, L7500, L7600, and L7700
Also works with these USB network-capable HP peripherals:
HP Color LaserJet 4730mfp*, 9500mfp*;
HP Deskjet 895 Cse/Cxi;
HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, 3050*, 3052*,
3055*, 3390*, 3392*;
HP Officejet 6100 series*;
HP Photosmart 1100, 1200, 1300, 7000**, and 8000 series;
HP PSC 7350, and 7550 All-in-One
* printing only; no webscan
** except HP Photosmart 7200 series printers